FICO08 - Cap One and Citi will not convert authorized user to joint account holder

One of my long time clients is an AU on several of his parents’ cards.  Since TU no longer rates AUs, he tried to become a joint account holder.

Both Capital One and Citi declined to add him as JOINT account holder.

WHY would they do that?  There is NO increase in risk and they have ONE MORE person to go after.  I don’t get it.

Does anyone know what’s up with that?

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