Actually, the letter is addressed to their attorney Stephen J. Anthony, Sacks Tierney P.A. and I only sent copies of the letter to the directors and execs:
D. Paul Jones, Jr. Chairman of the Board, Chief Executive Officer 61 $3,944,676
D. Paul Jones, Jr. Chairman of the Board, Chief Executive Officer 61 $3,944,676 America's Most Powerful People
Charles E McMahen Vice Chairman of the Board 64 $1,494,289
Garrett R Hegel Chief Financial Officer 53 $1,126,062
James H Click, Jr. Director 60 --
Charles W Daniel Director 63 --
William E Davenport Director 63 --
Tranum Fitzpatrick Director 65 --
Carl J Gessler, Jr., M.D. Director 48 --
John S Stein Director 66 --
J. Terry Strange Director 60 --
William Helms Executive Vice President- Wealth Management 52 --
G. Ray Stone Senior Executive Vice President and Chief Credit Policy Officer 60 --
Jerry W Powell General Counsel, Secretary 54 --
James D Barri Executive Vice President - Retail Banking of the Bank 59 $988,523
George M Boltwood Senior Executive Vice President, Commercial Banking 54 $1,075,842
E. Lee Harris, Jr. Executive Vice President, Human Resources 51 --
Clayton D Pledger Executive Vice President and Chief Information Officer 59 --
CEO D. Paul Jones, Jr. is on the Forbes list of "America's most powerful people" but the link goes to someone else, even Forbes makes mistakes.
I sent the letter individually to every director and officer, and while it's unlikely that they'll actually get to see it, they can't say that I didn't notify them:
Christine Baker
[deleted]
Tel: 206-202-4653
Fax: 571-222-1000
Email: christine@bayhouse.com
ATTN: Stephen J. Anthony
Sacks Tierney P.A.
4250 North Drinkwater Blvd., 4th Floor
Scottsdale, Arizona 85251-3647
Re: http://compass-bank-sucks.com/ and press releases
May 26, 2004
Dear Mr. Anthony:
I am hereby notifying you of my new website http://compass-bank-sucks.com/ and the web forum with the subtitle: “This is the Atlanta based Compass Bank (Compass Bancshares) - vile to the bone!” You may be aware that another consumer had a similar site with numerous consumer complaints until apparently Compass Bank paid him to remove the site.
My 5/6/04 press release “Compass Bank Charged Research Fee after Customer Alerted to a $500 Bank Error in her Favor” has been read over 22,500 times as of today. A Google search for “Compass Bank, fee” placed my press release on page one of the search results as item # 4. http://www.google.com/search?sourceid=navclient&ie=UTF-8&oe=UTF-8&q=compass+bank%2C+fee
Mr. Anthony, I don’t know why you defend evil, I suppose it is greed. Do your friends and family know how you earn your living? Do they know that you strive to dismiss legitimate consumers claims against vile corporations like Compass Bank?
As you know, I didn’t have the money to hire an attorney and I have no legal skills, and that’s why you and Compass Bank prevailed. However, the press releases are very affordable and the dismissal by the court was the proverbial straw that broke the camel’s back. Since I got railroaded in the Kingman Kangaroo Court, I was quite aware that my efforts to find justice in the American legal system are likely to fail. I decided to do my best and see what happens. I sure learned a lot and I publish my mistakes so that other consumers are more successful with their own suits.
Dealing with credit bureaus and collectors, I am certainly used to dealing with liars. Yet, I wasn’t prepared for the Compass Bank lies and willful and continuing refusal to provide me with the reason for my checking account decline.
You joined the moronic Trans Union motion for security of costs. Then you objected to my motion for the reimbursement of costs for serving after Compass Bank failed to accept the Waiver, as required by law. I requested $65.40 and I am amazed that Sacks Tierney’s cost of writing, filing and mailing your motion is less than $65.40. Are you deliberately irritating me so that I increase the time I allocate to my Compass Bank publications?
Compass Bank (potential) customers researching Compass Bank on the web will be able to find my websites documenting their despicable business practices. Not only will readers decide not to do business with Compass Bank, but you can expect consumer suits and maybe even class action suits due to my efforts.
The truth about Compass Bank will cause significant damages to Compass Bank.
• To date I have no idea why Compass Bank declined my checking account.
• Who made the decision to withhold this legally required disclosure despite Compass Bank employee Caroline Owens’ written promise?
• Who made the decision to spend thousands on legal fees defending my legitimate claim instead of complying with the law?
• Who made the decision to charge me $6 for notifying Compass Bank that they made a $500 error in my favor?
The Compass Bank shareholders should be outraged by this willful misconduct, jeopardizing their investments.
You think you won?
Very truly yours,
Christine Baker
C: Compass Bank Board of Directors and posted at various websites.