This is about as bizarre as it gets.
They made a one-time exception for me, but made it clear that in the future, I would have to make the call while at the vehicle.
They also made an exception when they gave me the # for the tow service so I could arrange meeting up with them. Then they had the nerve to tell me that the tow truck would be there in 0 - 60 minutes. Even if the driver had left IMMEDIATELY he couldn't possibly make it in an hour. And, when I called the tow service, AAA hadn't even called yet!
I've had my share of problems with AAA in the past, and this erosion of service fits perfectly with everything else going on in America.
Posted by Christine at May 13, 2004 12:46 PM | TrackBack