According to Rick Selwood, Service of Process Manager, CSC did NOT advise Equifax that they lost the previous mailing!
Good thing the U.S. Postal Service got the signature for the delivery of the first mailing from the CSC employee S. McKnight. And, I'm glad I just sent a copy of the original August mailing, so Equifax really can't claim that they didn't know that I previously mailed the package. And I recorded my VM to the Equifax legal department, explaining the situation in great detail. Equifax never called back, but that just documents what a scummy outfit they are.
Well, I certainly would NOT employ CSC.
Posted by Christine at March 8, 2004 01:47 PM