"Speak Out For Better Cell Phone Service
Tired of shouting to be heard on your cell phone? Raise your voice in action instead.
Join us in telling cell phone carriers that we want:
Better information about where your cell phone will work before buying a service plan.
Pro-rated early contract termination charges - consumers shouldn't have to pay the full fee near the end of a contract, which often ranges from $175 to $200 per phone.
A prohibition on companies "locking down" cell phones so they cannot be used on other carriers' networks.
ACT NOW -- Demand Better Cell Phone Service"
I just sent my complaints about T-Mobile (Voicestream) and Verizon, modified the complaint and sent the links to this blog and the case #. A copy goes to the FCC. I hope they don't bother to ask me for $165 to investigate.
I was so traumatized by the awful VoiceStream/T-Mobile service and before that Verizon and before that some outfit that went out of business, I have not even considered getting a cellphone again. I'm dreading the day when I have to subject myself again to lousy customer service, billing fraud and poor reception and coverage again because I'm on the road.
Posted by Christine at February 16, 2004 12:04 AM