2004 Credit Suit

Another Experian order decline

I tried to submit the online dispute of the Cap One limits.

The CreditExpert monitoring service now has an option to dispute online with Experian, but apparently I'm still blocked.

Not only did I just PAY for the CreditExpert (Experian) credit monitoring service with MY credit card, but I also answered several security questions.

Their "Error" message is as idiotic as ever:

"We are unable to allow access to our online dispute service. We understand that the privacy and security of your information is important to you; therefore, we cannot provide a specific reason as to why we cannot allow access. Our registration process is designed to ensure that your credit information is released only to you. You must have a current copy of your personal credit report from Experian in order to dispute information. Please call 1 866 851 6901 to order your report through our automated service."

I called the automated 866-851-6901. Maybe it's because it's late, but I need some help here. I couldn't figure out which option to select to submit my dispute. I listened to various messages on how to order your report.

I do not want to ORDER my report, I want to dispute. If anyone knows how to dispute by calling this number, please post or e-mail.

Despite my repeated notices to Experian that ONLY online access is reasonable secure, and my Exhibit A proves how frequently mail is misdelivered, Experian decides to not only inconvenience me, but subject me to ID theft by refusing online access.