Last night I got this message when I tried to dispute online:
"“Your report requires special handling. Please call us at 1 800 493 1058. Be sure to tell us that you received this message that your report requires special handling.”
I called and spoke with Martha, in the team Challengers:
She told me to call the 602-528-7785 for CreditData SW. I read to her the entire message above, but she refused to assist me or to transfer me to a supervisor.
I requested a toll-free number, and Martha stated that this # was local to me. I assured her that it is NOT local and asked whether they would reimburse me for the cost of the call. She stated that I would not be reimbursed. She again declined my request to be transferred to a supervisor and hung up on me.
I called back and spoke to Ron Gilbert. Asked why the online decline gave me their number when they couldn't help me. He didn't know. He again gave me the CreditData SW number. I asked why he couldn't provide me with a toll free number and he stated that's all he has. I requested to be transferred to a supervisor, he told me she was not available. Bethany Hysmith will call me back.
Posted by Christine at August 27, 2003 04:03 PMI've disputed several items with Experian and the collection agency that is reporting it and both refuse to provide me with any information that the account is mine. They have not send me any proof what soever but still reports it and whenever i call Experian they tell me that I've disputed it once and they can't do it again. What should I do?
Posted by: Bambie at December 28, 2003 06:20 PM
SUE!
That's what this site is about. Sue, people, SUE!!!!
Posted by: Christine Baker at December 28, 2003 08:55 PM