Found out that Craig Smith was promoted from CEO Experian North America to Chaiman of Experian worldwide.
The 3/25/03 GUS announcement of the Board appointment
"Craig Smith, 51, was appointed CEO of Experian North America in June 2000. Before this, he was one of five founding executives of MBNA America Bank and spent 12 years with the bank from its launch in 1982. Mr Smith has over 30 years of senior financial services experience and, from 1994 to 2000, ran his own international management consultancy, Hamilton Partners, specialising in advising financial services organisations."
Below is Craig Smith's bio and the GUS (Experian's parent company) director compensation for the year ending March 2003.

Details on the compensation structure.
Check out the stock options, he's got more than anyone:

I want to know why I am being ignored when it comes to the $500 that is due me when Experian messed up my credit report by releasing false information - I have never had a bankruptcy, yet they gave this information out to a credit card company that then of course denied me credit. I got back from Experian a free report and note basically saying "no banckruptcy" listed. I KNOW THAT!!! But I have the response letter that says I was reported as such.
I have even sent the form with certified mail to the legal department regarding the settlement of Civil Action NO. 8:00-1218-24.
The only thing I got back from that was another credit report with a note stating, "using the information provided the following item was not found: first usa card # 020712515283" Well, of course not...because that was the item number that first usa used to inform me about the rejection.
I am already figthing two items on the last report that I don't recognize and am waiting for a reply on from the two "creditors". And I am sending the whole information packet to the Federal Trade commission.
Posted by: Nik Fernandez at November 11, 2003 08:00 AM
When did you settle? What did it say in the settlement agreement about when they'll pay you?
Posted by: Christine Baker at November 11, 2003 02:52 PM
Does anyone know how to get an Experian representative on the phone to discuss my credit report? The 888-397-3742 number only leads to dead ends. I want to know why a deleted account has reappeared on my report.
Posted by: Carlos Bill at March 17, 2004 07:33 AM
Unless you have recorder, what's the point?
Why did the account reappear? Because it was reported.
Of course you could also buy one of their reports to get the privilege to talk to them.
Posted by: Christine at March 17, 2004 11:08 AM