I faxed/e-mailed my requests to terminate the ConsumerInfo.com account to Experian, Equifax and Trans Union, and faxed a copy to the FTC.
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To: Equifax
Attn: Legal Department
Via fax to 866-233-3777
To: Courtney E. Vaudreuil
Jones Day, Attorneys for Experian
Via fax to 443-263-3077
To: Trans Union
Attn: Legal Department
Via E-mail to tcs@custhelp.com
August 17, 2003
To Whom It May Concern:
On March 19, 2003, I filed my complaint, case # CIV-03-525-PCT-RCB, in Phoenix District Court.
In their Notice of Motion to Dismiss, dated July 24, 2003, ConsumerInfo.com claims that they are NOT subject to the FCRA requirements for complete and accurate consumer disclosures. In addition to selling tri-merged reports with incomplete and inaccurate credit data, ConsumerInfo.com also fails to disclose promotional, account review, consumer disclosure and other INQUIRIES not reported to third parties, commonly referred to as "soft" inquiries. You may be aware of the FCRA requirement for disclosure of ALL inquiries in consumer disclosures.
As you may know, ConsumerInfo.com also resells those reports to PrivacyGuard.com (Trilegiant) and possibly others. Every one of these tri-merged reports is not FCRA compliant.
I hereby request that you immediately terminate ConsumerInfo.com's access to your consumer credit databases until their tri-merged reports are FCRA compliant.
I hope you agree that ConsumerInfo.com has to comply with all FCRA requirements and is subject to the FCRA requirements for consumer disclosures.
Please feel free to contact me at 206-202-4653, fax to 571-222-1000 or e-mail to christine@bayhouse.com.
Sincerely,
Christine Baker
c: FTC - via fax to 202-326-2012
posted at http://www.creditsuit.org/
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Date: Sun, 17 Aug 2003 22:03:04 -0700 -0700
From: faxaway@faxaway.com
Subject: CONFIRM: ConsumerInfo.com account termination
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Date: Sun, 17 Aug 2003 22:08:56 -0700 -0700
From: faxaway@faxaway.com
Subject: CONFIRM: ConsumerInfo.com account termination
Hello from Faxaway, the world's easiest E-Mail to Fax service!
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From: "tcs@custhelp.com"
Reply-To: "tcs@custhelp.com"
Subject: ConsumerInfo.com account termination [Incident: 030818-000002]
Thank you for sending us your question. We will reply as soon as
possible, usually within one business day.
....
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Date: Sun, 17 Aug 2003 22:10:15 -0700 -0700
From: faxaway@faxaway.com
Subject: CONFIRM: ConsumerInfo.com account termination
Hello from Faxaway, the world's easiest E-Mail to Fax service!
CONFIRMATION OF YOUR FAX TRANSMISSION
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TOTAL COST: $0.10